Shipping & Returns

Shipping Policy

Free Shipping with a $50+ purchase within the US only! Customers purchasing internationally that receive Free Shipping at checkout will be sent an invoice for shipping using USPS (our lowest price option).

Customers get to choose their own shipping method at check-out.  We offer different shipping options both domestic and international.  

When an order is placed, the order must be processed, pulled from our warehouse, and packaged for shipping.  This generally takes approximately 1-3 business days (excluding weekends and holidays).  Please take this time frame into consideration when placing your order for items you might need in a hurry.  

Once an order is placed, we cannot change the size, alter the order, or add to the order.  

IF WE DO NOT HAVE AN ITEM ON OUR WEBSITE IN-STOCK, PLEASE CONTACT US!  WE CAN TRY TO GET IT FOR YOU!

Return Policy

We will accept a return/exchange within 14 days of receiving your order.  Items must be in new condition with tags attached and free of smoke, makeup, deodorant, or any stains. Returns/exchanges are not accepted on FINAL SALE/CLEARANCE items.  Returns will be issued in the form of a store credit only. Undergarments and tights are final sale.  

Buyers will be responsible for shipping fees of all returns, unless it was our error.  Buyers will need to ship back to our store using their own preferred method of shipping.  For any returns that received FREE SHIPPING, we will deduct $4 for the first item and $1 each additional item returned. This is to cover our initial shipping fees we paid out for your first shipment. If a buyer paid shipping costs in the original transaction, no shipping costs will be deducted.

Once we receive your return in the mail, please allow 3-5 business days for the return to be processed.  For online orders needing an exchange, we will send a shipping invoice to you to cover shipping costs for your new items.

Please ship all returns with your original packing slip to our store address:

Carolina Dancewear 

1627 New Garden Rd.

Greensboro, NC 27410

Please let us know if you have any questions.